FormBharo Privacy Policy (Compliant with the Digital Personal Data Protection Act, 2023)

Effective Date: 31.10.2025

Last Updated: 31.10.2025

1. INTRODUCTION

This Privacy Policy explains how FormBharo.com, owned and operated by BODHI TREE VENTURES PRIVATE LIMITED ("BT", "we", "us", or "our"), collects, uses, shares, stores, and protects your personal data when you visit or use our platform, website, and related services ("Services"). This Policy complies with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable Indian data protection laws. By accessing or using our Services, you consent to this Privacy Policy.

2. APPLICABILITY

This Privacy Policy applies to:

  • All users who register, fill forms, or seek admission-related services via www.formbharo.com.
  • All digital personal data processed by BODHI TREE VENTURES PRIVATE LIMITED as the Data Fiduciary under the DPDP Act.
  • All employees, agents, and authorized partners of FormBharo who process personal data on behalf of the company.

3. DEFINITIONS (AS PER THE DPDP ACT, 2023)

  • Personal Data: Any data about an individual who is identifiable by or in relation to such data.
  • Data Fiduciary: BODHI TREE VENTURES PRIVATE LIMITED, which determines the purpose and means of processing your personal data.
  • Data Processor: Any person or entity processing personal data on behalf of BODHI TREE VENTURES PRIVATE LIMITED.
  • Processing: Includes collection, storage, sharing, use, disclosure, or erasure of personal data.

4. DATA WE COLLECT

We collect the following categories of data for the purposes outlined below:

A. Personal Information

  • Name, gender, date of birth
  • Mobile number, email address, postal address
  • Educational qualifications, academic scores
  • Documents such as Aadhaar card, category certificates, or photo IDs (for form verification)
  • Login credentials (encrypted)

B. Technical Data

  • IP address, browser type, device information, and cookies
  • Time and duration of website visits
  • Pages viewed and actions performed on our website

C. Transactional Data

  • Payment records, invoices, and related communication
  • Bank or UPI transaction references (processed via secure third-party gateways)

D. Communication Data

Queries, chat messages, or support requests sent through our platform or via email.

5. LAWFUL PURPOSE AND USE OF DATA

We collect and process your data only for lawful purposes, including:

  • Providing Services: Assisting with form-filling, application submission, counselling, and admission-related processes.
  • User Authentication: Verifying identity and eligibility for services.
  • Payment Processing: Managing service fees through authorized payment gateways.
  • Communication: Sending important updates, exam deadlines, results, and confirmations.
  • Improvement and Analytics: Enhancing platform functionality and personalizing user experience.
  • Legal Compliance: Fulfilling obligations under Indian laws or regulatory directives.

We will not process your data for purposes other than those explicitly consented to by you.

6. CONSENT AND RIGHTS OF USERS

Under the DPDP Act, 2023, your data is processed only upon your consent, except where processing is necessary for legal obligations.

You have the right to:

  • Access your data and request a summary of information collected.
  • Correct or update inaccurate or incomplete data.
  • Withdraw consent for data processing at any time (by emailing us).
  • Request deletion of your personal data, subject to legal retention requirements.
  • Nominate another individual to exercise your rights in case of incapacity or death (as per Section 14 of the DPDP Act).

To exercise these rights, contact our Grievance Officer (details in Section 13).

7. DATA RETENTION

We retain personal data only as long as:

  • Required for the purpose for which it was collected, or
  • Mandated by applicable laws, or
  • Necessary for dispute resolution, tax, or audit purposes.

Once no longer required, data is securely deleted or anonymized.

8. DATA SECURITY

We implement appropriate technical and organizational measures to safeguard your data, including:

  • SSL/TLS encryption for data transmission
  • Role-based access control for employees
  • Secure storage with limited access
  • Regular audits and vulnerability checks

While we use industry-standard safeguards, no system is completely secure, and users are encouraged to maintain confidentiality of login credentials.

9. DATA SHARING AND THIRD PARTIES

We may share your personal data only with authorized entities for legitimate purposes, including:

  • Educational institutions for form submission and counselling
  • Payment gateways (PCI-DSS compliant) for processing transactions
  • Authorized partners who assist in admission processing or customer support
  • Government or regulatory authorities where required by law
  • Courts or tribunals in compliance with judicial directions

We do not sell or rent your personal information to any third party.

10. CROSS-BORDER DATA TRANSFERS

As per Section 16 of the DPDP Act, personal data may be transferred outside India except to countries restricted by the Central Government. FormBharo ensures that such transfers, if any, maintain equivalent standards of protection as required under Indian law.

11. COOKIES AND TRACKING

FormBharo uses cookies and similar technologies to:

  • Maintain session continuity
  • Track website analytics
  • Improve user experience

You may disable cookies via your browser settings, though some features may not function properly thereafter.

12. CHILDREN'S DATA

FormBharo does not knowingly collect data from individuals under 18 years without parental or guardian consent. If discovered, such data will be promptly deleted.

13. GRIEVANCE REDRESSAL AND CONTACT DETAILS

Grievance Officer (as per Section 13 of DPDP Act):

  • Name: Mr. Kaustubh Verma
  • Email: connect@formbharo.com
  • Phone: 0761-4002424
  • Address: SKOLARS, 2nd Floor, MP Tourism, Paryatan Bhawan, North Civil Lines, Jabalpur, Madhya Pradesh — 482001.

All complaints will be acknowledged within 7 working days and resolved within 30 days of receipt.

14. DATA PRINCIPAL APPEAL

If you are unsatisfied with our grievance redressal, you may appeal to the Data Protection Board of India under Section 37 of the DPDP Act.

15. UPDATES TO THIS POLICY

FormBharo may update this Privacy Policy from time to time.

Revised versions will be posted at www.formbharo.com/privacy.

Continued use of the platform after such updates constitutes your acceptance of the new terms.

16. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts at Jabalpur, Madhya Pradesh.